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Crash dump XP

Titoumama le 28 octobre 2009 à 10h15
Bonjour,

Voila je viens chercher de l'aide pour trouver une solution a un probleme de plantage regulier d'une console XP.

Je n'ai rien trouve de probant dans l'event viewer et un fichier minidump est cree lors du plantage. Donc ayant installe les outils windows de debuggage (pas facile a comprendre mais je suis pit'etre un peu debile :p ) je pense que cela doit etre en rapport avec encore un "peut-etre des ports USB.

D'avance merci de votre aide.

Ci-dessous le texte du minidum



Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [E:\Mini102009-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\WINDOWS\Symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805624a0
Debug session time: Tue Oct 20 08:05:46.297 2009 (GMT+1)
System Uptime: 0 days 0:40:18.343
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................

Loading User Symbols
Loading unloaded module list
.................
Unable to load image usbsrxp.sys, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for usbsrxp.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {fdfbce1c, 2, 0, f8a59588}

*** WARNING: Unable to verify timestamp for infrusb.sys
*** ERROR: Module load completed but symbols could not be loaded for infrusb.sys
*** WARNING: Unable to verify timestamp for USBPORT.SYS
Probably caused by : usbsrxp.sys ( usbsrxp+588 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fdfbce1c, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: f8a59588, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: fdfbce1c

CURRENT_IRQL: 2

FAULTING_IP:
usbsrxp+588
f8a59588 39581c cmp dword ptr [eax+1Ch],ebx

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: Idle

LAST_CONTROL_TRANSFER: from 804e18ff to f8a59588

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
80556234 804e18ff 00000000 fdfbce00 82046e50 usbsrxp+0x588
80556264 f89da8dd fef3e5ef 816200e0 81389148 nt!KiTrap0D+0xd4
80556284 f89d9e27 816200e0 fef3e510 00000000 infrusb+0x18dd
805562a4 804e18ff 00000000 cdfe40da fe391947 infrusb+0xe27
805562d4 f82bbee5 fef3e510 ff3c2920 82272028 nt!KiTrap0D+0xd4
8055633c f82bcb57 81aeaa68 00000000 822727d8 USBPORT!USBPORT_CompleteTransfer+0x373
8055636c f82bd754 026e6f44 822720e0 822720e0 USBPORT!USBPORT_DoneTransfer+0x137
805563a4 f82bef6a 82272028 804e56fc 82272230 USBPORT!USBPORT_FlushDoneTransferList+0x16c
805563d0 f82ccfb0 82272028 804e56fc 82272028 USBPORT!USBPORT_DpcWorker+0x224
8055640c f82cd128 82272028 00000001 80560f00 USBPORT!USBPORT_IsrDpcWorker+0x37e
80556428 804dcd22 8227264c 6b755044 00000000 USBPORT!USBPORT_IsrDpc+0x166
8055643c 80560f00 80560ca0 ffdffc50 00000000 nt!ZwAddAtom+0xe
8055644c 80560ca0 804dcc07 00000000 0000000e nt!ViMajorVerifierRoutines+0xc0
00000000 00000000 00000000 00000000 00000000 nt!PspDefaultQuotaBlock+0x20


STACK_COMMAND: kb

FOLLOWUP_IP:
usbsrxp+588
f8a59588 39581c cmp dword ptr [eax+1Ch],ebx

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: usbsrxp+588

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: usbsrxp

IMAGE_NAME: usbsrxp.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 3df95b76

FAILURE_BUCKET_ID: 0xD1_usbsrxp+588

BUCKET_ID: 0xD1_usbsrxp+588

Followup: MachineOwner
---------

-->Message édité par Titoumama le 28/10/2009 10:48:06<--
franlac le 28 octobre 2009 à 20h08

titoumama a écrit :
bonjour,

voila je viens chercher de l'aide pour trouver une solution a un probleme de plantage regulier d'une console xp.

je n'ai rien trouve de probant dans l'event viewer et un fichier minidump est cree lors du plantage. donc ayant installe les outils windows de debuggage (pas facile a comprendre mais je suis pit'etre un peu debile :p ) je pense que cela doit etre en rapport avec encore un &quot;peut-etre des ports usb.

d'avance merci de votre aide.

ci-dessous le texte du minidum



microsoft (r) windows debugger version 6.11.0001.404 x86
copyright (c) microsoft corporation. all rights reserved.


loading dump file [e:\mini102009-02.dmp]
mini kernel dump file: only registers and stack trace are available

symbol search path is: c:\windows\symbols
executable search path is:
unable to load image ntoskrnl.exe, win32 error 0n2
*** warning: unable to verify timestamp for ntoskrnl.exe
windows xp kernel version 2600 (service pack 2) up free x86 compatible
product: winnt, suite: terminalserver singleuserts
machine name:
kernel base = 0x804d7000 psloadedmodulelist = 0x805624a0
debug session time: tue oct 20 08:05:46.297 2009 (gmt+1)
system uptime: 0 days 0:40:18.343
unable to load image ntoskrnl.exe, win32 error 0n2
*** warning: unable to verify timestamp for ntoskrnl.exe
loading kernel symbols
...............................................................
................................................................

loading user symbols
loading unloaded module list
.................
unable to load image usbsrxp.sys, win32 error 0n2
*** error: module load completed but symbols could not be loaded for usbsrxp.sys
*******************************************************************************
* *
* bugcheck analysis *
* *
*******************************************************************************

use !analyze -v to get detailed debugging information.

bugcheck 100000d1, {fdfbce1c, 2, 0, f8a59588}

*** warning: unable to verify timestamp for infrusb.sys
*** error: module load completed but symbols could not be loaded for infrusb.sys
*** warning: unable to verify timestamp for usbport.sys
probably caused by : usbsrxp.sys ( usbsrxp+588 )

followup: machineowner
---------

kd> !analyze -v
*******************************************************************************
* *
* bugcheck analysis *
* *
*******************************************************************************

driver_irql_not_less_or_equal (d1)
an attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (irql) that is too high. this is usually
caused by drivers using improper addresses.
if kernel debugger is available get stack backtrace.
arguments:
arg1: fdfbce1c, memory referenced
arg2: 00000002, irql
arg3: 00000000, value 0 = read operation, 1 = write operation
arg4: f8a59588, address which referenced memory

debugging details:
------------------


read_address: fdfbce1c

current_irql: 2

faulting_ip:
usbsrxp+588
f8a59588 39581c cmp dword ptr [eax+1ch],ebx

customer_crash_count: 2

default_bucket_id: driver_fault

bugcheck_str: 0xd1

process_name: idle

last_control_transfer: from 804e18ff to f8a59588

stack_text:
warning: stack unwind information not available. following frames may be wrong.
80556234 804e18ff 00000000 fdfbce00 82046e50 usbsrxp+0x588
80556264 f89da8dd fef3e5ef 816200e0 81389148 nt!kitrap0d+0xd4
80556284 f89d9e27 816200e0 fef3e510 00000000 infrusb+0x18dd
805562a4 804e18ff 00000000 cdfe40da fe391947 infrusb+0xe27
805562d4 f82bbee5 fef3e510 ff3c2920 82272028 nt!kitrap0d+0xd4
8055633c f82bcb57 81aeaa68 00000000 822727d8 usbport!usbport_completetransfer+0x373
8055636c f82bd754 026e6f44 822720e0 822720e0 usbport!usbport_donetransfer+0x137
805563a4 f82bef6a 82272028 804e56fc 82272230 usbport!usbport_flushdonetransferlist+0x16c
805563d0 f82ccfb0 82272028 804e56fc 82272028 usbport!usbport_dpcworker+0x224
8055640c f82cd128 82272028 00000001 80560f00 usbport!usbport_isrdpcworker+0x37e
80556428 804dcd22 8227264c 6b755044 00000000 usbport!usbport_isrdpc+0x166
8055643c 80560f00 80560ca0 ffdffc50 00000000 nt!zwaddatom+0xe
8055644c 80560ca0 804dcc07 00000000 0000000e nt!vimajorverifierroutines+0xc0
00000000 00000000 00000000 00000000 00000000 nt!pspdefaultquotablock+0x20


stack_command: kb

followup_ip:
usbsrxp+588
f8a59588 39581c cmp dword ptr [eax+1ch],ebx

symbol_stack_index: 0

symbol_name: usbsrxp+588

followup_name: machineowner

module_name: usbsrxp

image_name: usbsrxp.sys

debug_flr_image_timestamp: 3df95b76

failure_bucket_id: 0xd1_usbsrxp+588

bucket_id: 0xd1_usbsrxp+588

followup: machineowner
---------


bonsoir,a tu essayé de faire un scandisk de ton pc: poste de travail/clic droit sur c:, propriété, outils, vérification des erreurs, cocher toutes les cases, redémarrer le pc et laisser faire le scan (cela peut prendre plus d'une heure)

-------
Francis


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